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Guest Terms of Service

Version 1.0 · effective 2026-11-01 · EN

GUEST TERMS OF SERVICE — Stayix Version 1.0 · Approved by SMARTEDTECH SL (owner) · Effective 1 November 2026. The Spanish version is the legal source. 1. Scope. These terms govern guests' use of stayix.net and the booking of stays listed by verified providers. 2. Account and accuracy. The guest warrants that the details provided (party, dates, contact email) are accurate. The Platform removes options that cannot host your party or dates before ranking anything. 3. Booking process. (a) Displayed availability and price are verified, locked snapshots: the amount you accept is the amount you pay, taxes included. (b) Starting a booking holds the room for 30 minutes. (c) A booking is concluded only when secure payment completes and a confirmation code is issued. No conversation with a stay's assistant constitutes a booking by itself. 4. Payment. Payments are processed by Stripe. Where the stay uses the "platform collect" model, SMARTEDTECH SL acts as the provider's collection agent and your payment discharges your debt to the provider. 5. Cancellation. Cancellation terms depend on the chosen rate and are shown before payment as part of the booking snapshot. Refundable rates are refunded to the original payment method. 6. Provider obligations. The accommodation contract is between guest and provider. Stayix requires verified data from providers and withdraws publication upon breaches. 7. AI assistant. Assistant answers rely exclusively on owner-confirmed facts; unknowns are stated as unknown. The assistant cannot make payments. 8. Governing law. Spanish law, without prejudice to mandatory rules of the consumer's country of residence. Complaints: support@stayix.net.
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Your next confirmed stay appears here with its Journey Room — nothing is shown until it's real.

Language, consent and data controls — analytics runs only with your yes.

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How it works

Each stay answers in chat from owner-confirmed facts with visible sources. It never invents prices, availability or reviews — unknowns are stated as unknowns.

Your total is confirmed for your dates as an immutable snapshot before you pay. What you accept is what you pay — taxes and policies shown before payment.

How it works
Prices

Yes. The total for your dates — with taxes and policies — is locked before payment. The number you accept is the number you pay.

Every amount on this page comes from the published tariff. Your agreement names the same version.

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No. The Stay Passport is earned through evidence — confirmed facts, documents and booking history. Verification has no price and cannot be bought.

No behavioural profiling. Analytics only with your consent. Your confirmation email address is used once and never stored.

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Guest Terms of Service · Stayix