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Provider Terms (P2B)

Version 1.0 · effective 2026-11-01 · EN

PROVIDER TERMS (P2B) — Stayix Version 1.0 · Approved by SMARTEDTECH SL (owner) · Effective 1 November 2026. The Spanish version is the legal source. Regulation (EU) 2019/1150 applies. 1. Onboarding and verification. Publishing a stay requires documentary and data verification (the "Stay Passport"). Verification is earned with evidence; it cannot be bought. Drafts are never visible to guests before verification. 2. Ranking. Result order is determined by: (i) eligibility for the guest's dates and party; (ii) verified fit to stated needs; (iii) a transparent order derived from the above. Sponsored placements are always labelled and buy visibility only: they never alter eligibility or organic order. 3. Commission and collection. Under "platform collect", Stayix charges the guest as the provider's agent and settles with the provider under the signed commission agreement. There are no unagreed mandatory subscription fees. 4. Data and content. The provider warrants the accuracy of published data (capacities, distances, amenities, policies). False data enables suspension of publication. Photography must be real and rights-cleared. 5. Reviews. Only reviews linked to completed, verified stays are shown. Badges are computed from evidence and cannot be purchased. 6. Suspension and termination. Restriction or delisting is communicated with a statement of reasons per Regulation (EU) 2019/1150, save where the law requires otherwise. Providers may appeal through the internal complaints procedure: legal@stayix.net. 7. Governing law. Spanish law. Mediation per Art. 12 of Regulation (EU) 2019/1150.
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Provider Terms (P2B) · Stayix